The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy and Clean
“The room was spotless and truly comfortable, with all the essentials provided for a relaxing stay.” view full review
Refreshing Showers
“The shower had excellent pressure, making it a refreshing experience after a long day.” view full review
Perfect Pillows
“The bed was incredibly comfortable, and the pillows offered just the right amount of support for a great night's sleep.” view full review
Well-Equipped Room
“The kettle and coffee supplies in the room were a lovely touch, allowing me to enjoy my morning coffee in comfort.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Terrace
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Station Approach,
Cardiff,
United Kingdom,
CF10 1RH,
South Glamorgan
Map view
street view
Station Approach,
Cardiff,
United Kingdom,
CF10 1RH,
South Glamorgan
City landmarks
Cardiff Castle Grounds
Cardiff Castle
740 m
Westgate Street
Principality Stadium
630 m
Museum
National Museum Cardiff
2.3
km
CardiffWales
Cardiff Bay
2.3
km
Park
Bute Park
2.0
km
Museum
Techniquest
2.0
km
Church
St David's Metropolitan Cathedral
740 m
Gallery
Craft in the Bay
1.5
km
Shopping Area
Capitol Shopping Centre
680 m
Art object
Animal Wall
700 m
Clare Road
Tramshed Cardiff
700 m
Public Building
City Hall
980 m
Museum
Firing Line Museum of The Queen's Dragoon Guards and The Royal Welsh at Cardiff Castle
640 m
Womanby Street
Castle Emporium
600 m
Mall
Mermaid Quay
1.9
km
Museum
Pierhead Building
2.2
km
Nearby
Stadium
Motorpoint Arena Cardiff
510 m
Mall
St David's Dewi Sant
280 m
Golden Cross Hayes Bridge Road
Wales National Ice Rink
270 m
Church
The City Parish of St John the Baptist
500 m
Market
Cardiff Market
530 m
Museum
Museum of Cardiff
550 m
Mall
High Street Arcade
520 m
Shopping Area
Castle Quarter Arcade
560 m
11 St David's Way St David's - Dewi Sant
Statue of Sir Gareth Edwards
530 m
Mall
Duke Street Arcade
570 m
Avengers S.T.A.T.I.O.N. Cardiff
410 m
btwn St Mary St & Mill Lane
Wyndham Arcade-Nos 1-39 & Nos 4-32
140 m
Cardiff Arms Park Westgate Street
BT Sport Cardiff Arms Park
580 m
Shopping Area
Royal Arcade
260 m
Restaurants
Lloyds Bar Great Western
40 m
64 St. Mary Street
Clancys Vegetarian Emporium
120 m
Cardiff Central Market
Burger King
140 m
17 Central Square
The Cambrian Tap
180 m
51 St. Mary Street
Upper Crust
140 m
Cardiff Central Railway Station Central Square
Servini's Cafe
230 m
6-10 Wyndham Arcade
Dorothy's
240 m
39-40 Caroline Street
Hak's Fish Bar & Kebabs
180 m
43-44 Caroline Street Chippy Lane
The Chippy Cardiff
190 m
80 St. Mary Street
JJ's Sandwich Bar
270 m
Southgate House Wood Street Southgate House
Chilli Flames
220 m
95 St. Mary Street
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
great location
friendly staff
limited room space
warm rooms
7.2/10
Very good
Rooms
7.2
Location
8.5
Service
8.3
Dining
6.3
Guest reviews
7.2/10
based on 12 reviews
4/5
based on 1070 reviews
8.2
8.2/10 based on 7342 reviews
#19 of 74 hotels in Cardiff based on Tripadvisor
Nicholas
United States,
May
2024
7.0/10
I had a mixed experience at the hotel. The location was convenient for visiting Cardiff but being opposite the railway station made it noisy in the morning. The service was friendly and helpful, but the dining options were disappointing for a vegetarian. The room, though compact, was clean, but with a limited view. However, the hotel was a good value for money.
Rooms
7.0
The room was compact but clean, and unfortunately, the 'City View' only showed the train station.
Service
8.0
The staff were wonderfully friendly and helpful, especially in providing a room with space for an extra bed.
Location
8.0
The location was very good for exploring Cardiff, despite the noise from the trains, the room itself was nice and clean.
Dining
5.0
The dining experience was basic and disappointing, particularly for vegetarians, with limited hot food options.
Facilities
Pat
United States,
May
2024
7.6/10
My stay at this hotel was quite pleasant overall. The rooms, though small, were amazingly well laid out, but lacking some essentials like a wardrobe and a desk next to the bed. The hairdryer nozzle in my room was broken, which was a bit inconvenient. The lack of air circulation made the room feel stuffy, but for a one-night stay, it was manageable.
Rooms
7.0
The rooms were small but surprisingly well laid out despite missing some key features.
Service
8.0
The service at this hotel was quite good overall. However, there were instances where they appeared annoyed, especially when we needed items replenished or had to wait for hot food.
Location
9.0
The location of the hotel is excellent, being right next to the station and in the center near plenty of restaurants and bars. It's perfect for those who need easy access to transportation links and enjoy the bustling nightlife.
Dining
7.0
The dining experience was decent with a hot and cold buffet. The option to top up food was appreciated, but some items were left standing until required. The prices were fair for what was offered.
Facilities
7.0
The facilities at the hotel were satisfactory, although there were some minor issues like missing storage for bar stock and cleaning/housekeeping materials.
Stuart
United States,
April
2024
8.4/10
My stay at the hotel was pleasant overall. The rooms were clean and comfortable, but a bit small for two people with luggage. The service was friendly and accommodating, even though I arrived late in the evening. The location was excellent, right next to the train station and in the heart of the city. The dining options were good, with a variety of choices available. Facilities were satisfying, although I could have used a bit more space in the room.
Rooms
8.0
The rooms were clean, comfortable, and functional, but a bit small for two people with all our gear.
Service
9.0
The service was friendly and accommodating, even though I checked in late at 10 pm.
Location
9.0
The location was excellent, right next to the train station and in the center of the city.
Dining
8.0
The dining options were good and varied, suitable for both vegetarians and meat eaters.
Facilities
8.0
The facilities met my needs, but it would have been nice to have a bit more room in the main area.
great location
limited room space
Bill
United Kingdom,
March
2024
7.0/10
The hotel had a great location, within easy walking distance of the city center and train station. The rooms were smaller than expected, lacked hooks for towels, and could have been cleaner. The service was friendly and cheerful, but there were issues with unauthorized room entry and early check-out insistence. The dining experience had good selections, but the coffee machine was not working properly. The location was ideal for those looking to enjoy the nightlife and close to transportation.
Rooms
7.0
The rooms were smaller than expected and lacking hooks for towels. They could have been cleaner as there were dust in places.
Service
6.0
The service was friendly and cheerful, but there were issues with unauthorized room entry and early check-out insistence.
Location
9.0
The location was brilliant, a stone's throw from the city center and station, ideal for people looking to go out drinking and right next door to the train station.
Dining
7.0
The dining experience was good with a nice selection, but there were issues with the coffee machine not working.
Facilities
6.0
The hotel lacked a mini-fridge and had an early check-out time.
Jay
United States,
March
2024
7.0/10
The hotel is located in a very central area, making it ideal for those looking to enjoy the city’s nightlife. The rooms were on the small side, but clean and comfortable overall. The service was efficient, with friendly staff. The dining experience was underwhelming, but the facilities were satisfactory.
Rooms
7.0
The rooms were very small, so not suitable for a long stay. Another mirror outside the bathroom would have been helpful.
Service
9.0
The staff were friendly and efficient, despite the busy location. They even warned about minor construction works that didn't disturb my stay.
Location
8.0
The hotel's central location was perfect for those wanting to explore the city's nightlife. Right next to the train station, it was convenient and easy to find.
Dining
5.0
The breakfast was disappointing, even though I pre-booked at a reduced rate. Limited warm dishes were available.
Facilities
6.0
friendly staff
small rooms
Joseph
United Kingdom,
December
2023
7.2/10
I had a pleasant stay at the hotel. The location was ideal, right next to Cardiff Central Station, making it convenient for exploring the city. The service was good with polite and helpful staff. However, the room, though cozy, was a bit noisy being opposite the housekeeping room, and the dining experience left more to be desired.
Rooms
7.0
The room was a bit small but comfortable for a night's sleep. Could have been cleaner.
Service
8.0
The staff was polite and helpful, ensuring a pleasant stay overall.
Location
9.0
The hotel's location right next to Cardiff Central Station was very convenient for transportation and exploring the city.
Dining
5.0
The dining experience was not fantastic, with some items not being topped up promptly.
Facilities
7.0
The hotel offers dry cleaning, housekeeping services, and a welcome drink.
Convenient Location
Noisy Room
Harry
United Kingdom,
November
2023
7.0/10
My stay at the hotel was quite pleasant overall. The rooms were very good-looking, clean, and more than comfortable, but could've done with a bit of a renovation as they had started to show signs of wearing. I did find the room a bit noisy with the sounds of water pipes gushing and whooshing all night, and it was so small that you couldn't get out of bed on one side.
Rooms
7.0
The rooms were very good-looking, clean, and more than comfortable, but a bit noisy and small.
Service
8.0
The service was very good. The staff did their best to assist me and were accommodating. They even provided me with a fan when needed.
Location
8.0
The location was quite convenient, being very close to the Central Station and other places I needed to visit. However, the additional cost for parking was unexpected.
Dining
5.0
The dining experience was a bit disappointing as the breakfast options seemed overpriced for what was offered. Waiting time was a bit long, and the selection wasn't that great for the price.
Facilities
7.0
The facilities were adequate for my needs during the stay.
Tom
United Kingdom,
October
2023
8.0/10
The hotel offered a luxurious experience for the price paid, with clean and tidy rooms, though slightly small. The service was great and helpful overall, but there were minor issues with cooperation. The central location was convenient, especially for train travel, and the dining was good value for money with a slight drawback in price. The facilities were satisfactory overall.
Rooms
8.0
The rooms were clean and tidy, providing a luxury experience for the £329 paid for one night, although they were a bit small.
Service
9.0
The service was great and very helpful, particularly when I had trouble locking the door due to the windows not opening as intended.
Location
9.0
The location was very central, a stone's throw away from the train station, making it perfect for travelers relying on public transport.
Dining
7.0
The dining options were good value for money, albeit slightly on the expensive side, with a lamp incident slightly affecting the experience.
Facilities
7.0
The facilities offered were satisfactory and met the basic needs of my stay.
Alex
United States,
June
2023
8.2/10
I had a comfortable and pleasant stay at the hotel, with clean and cozy rooms, friendly staff, and a great central location. The dining experience was good, but slightly pricey. Overall, it was a great value for the money.
Rooms
8.0
The room was clean and comfy, perfect for our night's stay.
Service
9.0
The staff was all great and helpful, especially when I had trouble locking the door.
Location
9.0
The hotel's location was ideal, right next to the train station and central to the main city shopping.
Dining
7.0
The dining was very good, although a bit expensive. There was still plenty of choice available.
Facilities
8.0
The facilities were convenient for my needs during the stay.
Paul
United Kingdom,
June
2023
9.0/10
The hotel is perfectly located in Central Cardiff, right in the city center close to everything. The rooms are quiet and comfortable, and the service was lovely and very helpful. The dining experience offered plenty of choices. Overall, a spot-on location for exploring the city.
Rooms
9.0
I was on the top floor, shielded from other room noise, and the room had all the required amenities.
Service
9.0
The staff were lovely and very helpful, they even moved my room roadside immediately upon my request. Excellent service.
Location
10.0
The hotel's location in Central Cardiff is fantastic, within walking distance to all the popular spots and very convenient for exploring the city.
Dining
8.0
The dining experience was lovely with plenty of choices available.
Facilities
9.0
The hotel facilities were great, perfect for a comfortable stay.
Michael
United Kingdom,
May
2023
6.0/10
The hotel was okay overall, with clean, bright rooms adequate for a short stay. Staff were friendly and accommodating, but the location suffered from noise issues. Dining was average, and facilities were adequate.
Rooms
7.0
The rooms were fine, clean, and bright enough for a short stay.
Service
8.0
The staff were friendly and accommodating.
Location
5.0
The location was convenient but noisy due to nearby clubs and train station.
Dining
5.0
The dining options were basic and overpriced.
Facilities
Facilities were average and met basic needs.
Anthony
United States,
May
2023
7.0/10
My stay at the hotel had its ups and downs. The room was cramped and noisy, making it hard to sleep, especially since my elderly parents ended up in a room with bunk beds instead of the singles we requested. Despite that, the hotel's location was perfect for exploring Cardiff, right in the center and close to the train station. The service was excellent, with friendly staff trying to make things right, though our room wasn't ready initially.
Rooms
5.0
The room was small and close together with a lot of noise from the train line. It was hot and stuffy, making it difficult to sleep well.
Service
8.0
The staff were friendly and tried to rectify the room issues promptly. They were helpful and accommodating during our stay.
Location
9.0
The hotel's location was fantastic, right in the heart of Cardiff and close to the railway station, making it convenient for getting around.
Dining
7.0
The dining experience was satisfactory, offering good value for money. The buffet was decent, and the overall quality met expectations.
Facilities
The facilities at the hotel were adequate for our needs, though nothing extraordinary stood out.
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